A podcast about cult hacking! Cracking the cult code to understand what they are, how they work, how people leave and how to make sense of the world after leaving. Father and daughter team, media graduate Celine, and former cult member now organizational psychologist Stephen, explore how cults work, why they are so dangerous and the experience of leaving and making sense of the world. They speak to cult hackers from all over the world, from ex members to academics, from writers to filmmakers, and from therapists to activists. https://pod.link/1540824671 https://www.patreon.com/culthackers https://culthackers.com/ Music is Snap by Purple Planet Music Music: https://www.purple-planet.com
Episodes
Wednesday Aug 04, 2021
Wednesday Aug 04, 2021
Having to be happy for the benefit of others is one example of emotional labour. Cabin crew, sales assistants and carers are all expected to regulate their emotions to provide the right experience for the customer. But what about High Control Groups? Wearing a Kingdom smile and being happy was a requirement for Dad as a Jehovah's Witnesses - and is replicated in other groups. Is this the ultimate in emotional labour?
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Research Paper
Korczynski, M. (2003). Communities of coping: Collective emotional labour in service work. Organization, 10(1), 55-79.
The Managed Heart by Arlie Hochschild
- Publisher : University of California Press; 3rd edition (13 April 2012)
- Language : English
- Paperback : 339 pages
- ISBN-10 : 0520272943
- ISBN-13 : 978-0520272941
Comments (3)
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This brings back memories. That “kingdom smile”! 😩
Wednesday Dec 22, 2021
Schoolteaching requires a lot of emotional labour.
Saturday Aug 07, 2021
Wasn’t very good at the “kingdom smile“. My parents always called me out on that. Maryann Lockwood
Wednesday Aug 04, 2021
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